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Haven't received your verification email

  • Updated

If you did not receive the verification email after registering an account, please resend it.

1. How to resend

iOS/Android

  1. Tap the image icon on the top left for the main menu
  2. Tap your profile icon
  3. Tap "Waiting on verification"
  4. Resend email

Web

  1. Click your profile icon at the top right corner of the screen
  2. Click the cog wheel icon for settings
  3. Click on “Account Settings"
  4. Click on “Resend Email"

2. Check filters and blocked addresses

  • Please check to ensure that your email inbox settings allow emails from domains:
    • mail.timetreeapp.com
    • timetreeapp.com
    • Please note that after making this change, the new settings may take up to 24 hours to take effect.

  • Check your spam folder

    • The confirmation mail may have been automatically classified as suspicious by your email filters. If this is so, please check to ensure that the email hasn't found its way into your junk folder.

3. Contact our support team

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