If you have any inquiries or feedback, please feel free to contact us!
Contacting us from within the App (Recommended)
❖ By contacting us from within the TimeTree App, we will be available to identify and look into any issues much faster, and we be able to solve them much faster as well.
iOS:
- Go to
Main Menu - Tap "App Settings"
- Tap the "Support" tab
- Select "Feedback and Support" and choose if you wish to receive a reply from us
- See first if your issue can be solved by the articles
- If not, select "Inquiry Form" at the end of the page
- Select your category from the menu
- Type message, attach image if applicable and tap "Submit"
Android:
- Go to Main Menu
- Tap "App Settings"
- Tap the "Support" tab
- Select "Contact Us"
- Select your category from the menu
- Type message, attach image if applicable and tap "Submit"
❖ Please double check and make sure you have entered the correct email address so that we will be able to contact you.
Contacting us via Email
Inquiries can also be sent using email.
Please send your inquiry to support@timetreeapp.com with the following information:
- Mobile device model, OS name, and version information
- TimeTree app version information (Under "Version information" in the support tab of the App settings mentioned above)
- Email address used to for your TimeTree account
