I am not getting the notifications/reminders from my calendar

iOS/Android

Please check the following settings

1. Enable notifications/reminders from device settings
   •  "Settings" app -> "Notifications" -> TimeTree is set on
   • Battery and Performance settings are disabled for TimeTree
   • Android: Enable push notifications from the "Sound and Notification" settings
2. TimeTree app notification settings
   • General settings
     1. Tap the three [-] lines in the upper left corner
     2. Tap the "Settings" button in the upper right corner
     3. Set "App notifications" to the "ON" position.
   • Calendar settings
     1. Tap the three [-] lines in the upper left corner
     2. Select a calendar
     3. Tap the "More" tab at the bottom right corner
     4. Tap the "Customize" tab
     5. Set "Receive Notifications from the Calendar" to the "ON" position  
3. If the steps above do not solve the issue, please try and re-install the app

Points to note

• HUAWEI and ASUS devices, please also check this page.
• We are not able to guarantee for OPPO devices because of their differences in the Android system
• The web version does not have notifications

If you still have trouble, please use the in-app contact form to send us a request -> Contact Us