I don't receive notifications or reminders

iOS/Android

Please check the following settings

1. Enable notifications/reminders from device settings
   •  "Settings" app -> "Notifications" -> TimeTree is set on
   • Battery and Performance settings are disabled for TimeTree
   • Android: Enable push notifications from the "Sound and Notification" settings
2. TimeTree app notification settings
   • General settings
     1. Tap the image icon in the upper left corner
     2. Tap the "Settings" button in the upper right corner
     3. Set "App notifications" to the "ON" position.
   • Calendar settings
     1. Tap the image icon in the upper left corner
     2. Select a calendar
     3. Tap the "Settings" tab at the bottom right corner
     4. Set "Notifications" on
3. If the steps above do not solve the issue, please try and re-install the app

Points to note

• HUAWEI and ASUS devices, please also check this page.
• We are not able to guarantee for OPPO devices because of their differences in the Android system
• The web version does not have notifications

If you still have trouble, please use the in-app contact form to send us a request -> Contact Us