1. Check the calendar to see if a member/you entered the event in the correct calendar
Since it is quite common to have multiple calendars and confuse them, it could be possible that a member/you may entered an event into a different calendar.
- Tap the on the upper left corner and please check if the correct calendar was selected.
Also, while creating an event from "All Calendars", a different calendar may have been selected. Please check and make sure the correct calendar has been selected.
2. Refresh the calendar
Fully close the TimeTree App and reopen the App.
3. Check the app version
If you or a member is using an older version of TimeTree, often, data can not be added or read. Please have the app updated.
If you are either getting an error message or still unable to see entries, please try to relogin following the steps below.
※Please note that, if you have not created a TimeTree account before logging out, all information will be lost and unrecoverable.
If you do not have an account, please refer here.
- Tap the on the upper left corner
- Tap your profile part
- Tap [...] on the upper right corner and select [Logout]
Contact us if you still experience the issue after following the steps above.