I don't receive notifications or reminders

iOS / Android

Please check the following settings

1. Enable notifications/reminders from device settings
   •  "Settings" app -> "Notifications" -> TimeTree is set on
   • Battery and Performance settings are disabled for TimeTree
   • Please check that your device is not set to "low battery" or "do-not-disturb" mode
   • Android: Enable push notifications from the "Sound and Notification" settings
2. TimeTree app notification settings
   1. Tap the icon with four squares lined up at the top right
   • App Version 15.0.0 or later
     • General Settings
       1. Tap the icon with four squares lined up at the bottom right of the menu
       2. Tap “App Settings”
       3. Check notification settings
     • Calendar Settings
       1. Tap the list icon, the second from the left at the bottom menu
       2. Select a calendar
       3. Tap the icon with four squares lined up at the top right
       4. Set "Notifications" on
   • App Version 15.0.0 or earlier
     • General settings
       1. Tap the image icon in the upper left corner
       2. Tap the settings button in the upper-right corner
       3. Set "App notifications" to the "ON" position.
     • Calendar settings
       1. Tap the image icon in the upper left corner
       2. Select a calendar
       3. Tap the settings button in the upper-right corner
       4. Set "Notifications" on
3. If the steps above do not solve the issue, please try and reinstall the app

Points to note

• HUAWEI and ASUS devices, please also check this page.
• We are not able to guarantee for OPPO devices because of their differences in the Android system
• The web version does not have notifications

If you still have trouble, please use the in-app contact form to send us a request -> Contact Us