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I want to change my email address/password
- If you know your password, you can change your email address.
- If you can receive emails at your address, you can change your password.
A. If you are logged in
iOS / Android
App version 15.0.0 or later
- Tap the icon with four squares at the bottom right of the screen menu.
- Tap the profile icon in the center.
- Tap "Change email address" or "Change password".
App version earlier than 15.0.0
- Tap the image next to the year/month at the top left.
- Tap the icon at the top.
- Tap "Change email address" or "Change password".
Web version
- Click the icon at the top right.
- Click the ⚙ button.
- Click "Account settings".
- Click "Edit" next to "Email address" or "Password".
B. If you are not logged in
iOS / Android
- Tap "Forgot your password?" just below the password entry field on the login screen.
- If you want to change your email address, please contact us.
Web version
- Click "Forgot your password?" at the bottom of the login screen.
- If you want to change your email address, please contact us.