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I want to change my email address/password

  • Updated
  • If you know your password, you can change your email address.
  • If you can receive emails at your address, you can change your password.

A. If you are logged in

iOS / Android

App version 15.0.0 or later

  1. Tap the icon with four squares at the bottom right of the screen menu.
  2. Tap the profile icon in the center.
  3. Tap "Change email address" or "Change password".

App version earlier than 15.0.0

  1. Tap the image next to the year/month at the top left.
  2. Tap the icon at the top.
  3. Tap "Change email address" or "Change password".

Web version

  1. Click the icon at the top right.
  2. Click the ⚙ button.
  3. Click "Account settings".
  4. Click "Edit" next to "Email address" or "Password".

B. If you are not logged in

iOS / Android

  • Tap "Forgot your password?" just below the password entry field on the login screen.
  • If you want to change your email address, please contact us.

Web version

  • Click "Forgot your password?" at the bottom of the login screen.
  • If you want to change your email address, please contact us.

 

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