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Bug Report

  • Updated

We apologize for the inconvenience. Details and measures for confirmed issues will be updated as soon as it is possible.

To prevent trouble with the app:

  • Update TimeTree app to its latest version
    • iOS: App Store
    • Android: Google Play Store
  • Update your device to the latest version
    • See system details of your device and update if needed
  • If the problem persists, please contact us using the "contact us" form within the app. Open the main menu > App Settings > Support
  • Mail us to support@timetreeapp.com

You can also see our most recent bug reports in these official channels:

Having trouble with the app crashing or the app being unresponsive:

 

Updated 4. June 2021

▼ Recent bugs under investigation:

  • Android 11: Drag and drop copy/move does not function, please wait while we investigate the issue. (11.3.2021)
  • iOS: The time of an event is shown differently than what is set. (15.1.2021) This issue is under investigation but most likely it will be fixed the following way:
    • Open the main menu from the upper left corner
    • Tap "App Settings" and set Time Zone to "Show". Then set the event time zone correctly
  • iOS: The app crashes. If you have a registered account, please re-install the app. (15.1.2021)
    • If you have not registered an account, please join the shared calendar as a new member and then contact us by using the contact form. If you use the calendar alone, start using the app as a new user and send us a message using the contact form.
      Click here for more details.

▼ Fixed bugs: Please update to the latest version of the app to fix.

  • iOS drag-and-drop does not function (1.4.2021): Please update the upcoming app version of 7.11.
  • iOS: The calendar is duplicated at the time of creation. Please install the update and re-login to remove the extra calendar. Please check you have registered your account before logging out. (27.5.2021)
  • Google Home connection cannot be established. (14/5/2021)
  • Android: App memory capacity increases (2021/5/14) Fixed in ver. 7.6.5. Please reinstall the app.
  • Android: Events from Google calendars are not shown correctly on the daily widget or old version monthly widget (5/3/2021)
  • Android: When viewing the summary view, the "Today" button does not focus on the right day. (11/3/2021)
  • Android: Cannot delete a cover image that has already been set (8/4/2021).
  • Android: "Confirm" button is not displayed when "Import OS Calendar" is selected (8/4/2021).
  • iOS 7.6.0 App crashes when logging out (1/4/2021).
  • iOS, Android: Unable to create, edit, and delete appointments (1/4/2021).
  • Android: App cannot be started. The bug was on the Android WebView app and in the Chrome browser, please update them. (25/3/2021)
  • Android: Facebook login fails. (25/3/2021)
  • Web: Edge browser. The time is displayed wrong. Please check your device timezone settings.
  • Web: Time display changes (Download the latest Windows update to fix)
    For some users of Chrome and Edge due to a problem on the browser side.
  • Android: Daily view will crash.
  • Web: The time display becomes null with the browser Internet Explorer.
  • iOS 7.3.4: Fixed an issue where the calendar was displayed small after the start of use
  • Android: 7.2.3. Fixed a bug where the date selected in the monthly display and daily display were shifted.
  • iOS 7.3.3: Facebook login fails on the iOS
  • Android 7.2.1: "There is a new update" is displayed every time the app is launched
  • iOS 7.3.1: Versions 7.2.1-7.3.0, TimeTree accounts are unintentionally synchronized if you use the same Apple ID on multiple devices, plus having your iCloud keychain turned on. Click here for more details.
  • Android 7.1.0: All-day events are saved to the wrong date. Click here for more details.
  • Android 7.0.4
    1. No notification after creating an event
    2. Unable to post a photo from the photo gallery. (Android 10)
  • Android 7.0.3

    1. The map displayed in the scheduled "location" registration will be a different address in the feed column
    2. The date is off by one day

  • iOS 7.1.5: The pie chart includes all the displayed schedules (end of the previous month, the beginning of the next month) instead of monthly.

  • iOS 7.1.4: Can't enter comments (the keyboard doesn't appear when selecting the comment field)
  • Android: 7.0.1 and earlier: Map location shows wrong
  • Android: When entering a to-do list, the screen focus moves to the end of the list
  • iOS 7.1.2 (iOS14): Can't edit events, post comments, or post images the location information does not respond.
    iOS 7.1.2 (iOS14) : Cannot edit OS calendar appointments on "All Calendars"