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Bug Report

  • Updated

We apologize for the inconvenience.

Details and measures for confirmed issues will be updated as soon as it is possible.

You can also see our most recent bug reports in these official channels:

Having trouble with the app crashing or the app being unresponsive:

 

Updated 23. September 2020

▼Recent bugs under investigation:

  • Android: When entering a to-do list, the screen focus moves to the end of the list
  • iOS: The time of an event is shown differently than what is set. This issue is under investigation but most likely it will be fixed the following way:
    • Open the main menu from the upper left corner
    • Tap "App Settings" and set the time zone applicable to you

▼Fixed bugs: Please update to the latest version of the app to fix.

  • iOS14: Can't edit events, post comments, or post images the location information does not respond.
    ⇒⇒ Fixed app version 7.1.1 is now available (2020/9/21)
    iOS 14: Cannot edit OS calendar appointments on "All Calendars"
    ⇒⇒ Fixed app version 7.1.2 is now available (2020/9/22)
  • iOS: 
    • Text is discarded when tapping the comment input button
    • Crashes when the copy-pasting text that includes emoji
    • When drag and drop the appointment to next month, the events go blank
  • Android: Can not edit members, creator/admin is not displayed.
  • Web-version: Does not work on Edge browser
  • Web-version: Can not select the uppermost label
  • Android: They keyboard shuts unexpectedly.
  • Android ver 6.13.0: Can not post images to comments of an event and the loading animation does not disappear.
  • iOS iPhoneSE 1st Generation with iOS13: The app freezes when editing an event. Please update to the ver. 6.18.1 released on 8 June 2020, 01:30 (UTC) 
  • iOS: A couple of area-specific bugs related to Daylight Savings Time.
  • Android Version 6.10.0: App language setting only allows "Default".
  • Android: The correct map information cannot be registered in the location function. How to fix: Type in the location and do not choose search result location
  • iOS: In some cases, tapping an iOS invitation does not respond to anything. How to fix: Restart the app and send the invitation again
  • iOS Version 6.16.0: “Waiting for verification” is displayed in the profile despite being already verified
  • iOS Version 6.15.1: When creating an event, the date will show one day earlier than set originally.
  • iOS Version: 6.13.1: App crashes
  • Android app version: 6.7.5: Cannot send a message from the inside app -inquiry form
  • Android Version: 6.7.1＆6.7.2: Calendar events disappear, go blank
  • Android Version: 6.7.1: Calendar is sometimes empty and all events disappear
  • Android Version: 6.7.1: When adding events that are suggested by "Event Auto Complete" they won't show correctly
  • Android app version: 6.7.5: Fail to send messages from the app contact form.