We apologize for the inconvenience. Details and measures for confirmed issues will be updated as soon as it is possible.
To prevent trouble with the app:
- Update TimeTree app to its latest version
- iOS: App Store
- Android: Google Play Store
- Update your device to the latest version
- See system details of your device and update if needed
- If the problem persists, please contact us using the "contact us" form within the app. Open the main menu > App Settings > Support
- Mail us to support@timetreeapp.com
You can also see our most recent bug reports in these official channels:
- Twitter: https://twitter.com/TimeTreeApp
- Notice Blog: https://timetreeapp.com/intl/en/newsroom/notice
Have trouble with the app crashing or the app being unresponsive?
- Make sure you have a registered account and re-install the app.
Updated 23. June 2022
▼ Recent bugs under investigation:
Latest updates are in blue.
- In Android app version 9.4.0 or later, unable to swipe to the next month on the calendar details screen. (27.6.2022)
- Unable to integrate with Slack, [" message ":" Internal server error "] message is displayed. (16.6.2022)
- Android: Crashes when opening the app on a specific device (6.5.2022)
- Events longer than two days will not display on summary or are displayed duplicated. (21.4.2022)
- Android 8.10.0 and newer: Untitled labels appear on calendars (17.3.2022)
- iOS13: Cannot update to app version 7 (25.10.2021)
- Please contact App Store Support
- After updating to iOS14 or above, please update the TimeTree app also
- iOS "Copy events from OS calendar" does not work. While we are fixing this issue, please manually create events to the calendar created in TimeTree.
- iOS: All memos are not displayed. After account registration, please re-login. (11.3.2021)
▼ Fixed bugs: Please update to the latest version of the app to fix.
Latest updates in blue. Please update to the newest version of the app available.
- Android: When copying the OS calendar, if the screen is scrolled after selecting the calendar, the selection disappears. (23.6.2022)
- Android: Copying by drag and drop, won't copy on the intended date. (1.6.2022)
- iOS: Current date is displayed in white on the widget. (1.6.2022)
- Android: The app crashes on some devices. (20.5.2022)
- Please follow the steps below:- Clear the cached data from the Android setting app (Setting app → Storage → TimeTree → Clear cache)
- Uninstall the TimeTree app
- Reinstall the TimeTree app
- Android: Some users can continue to see a calendar even after they have been deleted by the admin (11.5.2022)
- Android: Advertisement will be displayed after purchasing TimeTree Premium (6.5.2022)
- Android: Selected area's cursor is in white, difficult to see the start and end points. (27.4.2022)
- Android: Events will not display on the white widget. (27.4.2022)
- Android: Black circle which shows Today is on tomorrow. (27.4.2022)
- Android: Previous month and following month will not display in a lighter color. (15.4.2022)
- iOS: Some parts of the app are displayed in Japanese. (15.4.2022)
- Android: Combined similar events are not displaying correctly. (6.4.2022)
- iOS 8.10.1 : a bug of not opening the app (29.3.2022)
- The latest version (8.10.2) should no longer crash on launch under iOS14.
- Android: All events from linked public calendars were displayed in the daily screen. (24.2.2022)
- Android: After checking new updates, the red badges won't clear. (3.2.2022)
- Android: Titles of events copied from OS calendars show only from the 51st character. (3.2.2022)
- Android: Calendars cannot be selected from the monthly widget's settings. (27.1.2022)
- iOS: Adding "All Calendars" background image from album takes time to update. (19.1.2022)
- iOS: Not be able to copy or move with drag and drop operation. (13.1.2022)