We apologize for the inconvenience. Details and measures for confirmed issues will be updated as soon as it is possible.
To prevent trouble with the app:
- Update TimeTree app to its latest version
- iOS: App Store
- Android: Google Play Store
- Update your device to the latest version
- See system details of your device and update if needed
- If the problem persists, please contact us using the "contact us" form within the app. Open the main menu > App Settings > Support
- Mail us to support@timetreeapp.com
You can also see our most recent bug reports in these official channels:
- Twitter: https://twitter.com/TimeTreeApp
- Notice Blog: https://timetreeapp.com/intl/en/newsroom/notice
Have trouble with the app crashing or the app being unresponsive?
- Make sure you have a registered account and re-install the app.
Updated 20. May 2022
▼ Recent bugs under investigation:
Latest updates in blue.
- iOS: Current date is displayed in white on the widget (19.5.2022)
- Android: Crashes when opening the app on a specific device (6.5.2022)
- Events longer than two days will not display on summary or are displayed duplicated. (21.4.2022)
- Android 8.10.0 and newer: Untitled labels appear on calendars (17.3.2022)
- iOS13: Cannot update to app version 7 (25.10.2021)
- Please contact App Store Support
- After updating to iOS14 or above, please update the TimeTree app also
- iOS "Copy events from OS calendar" does not work. While we are fixing this issue, please manually create events to the calendar created in TimeTree.
- iOS: All memos are not displayed. After account registration, please re-login. (11.3.2021)
▼ Fixed bugs: Please update to the latest version of the app to fix.
Latest updates in blue. Please update to the newest version of the app available.
- Android: The app crashes on some devices. (20.5.2022)
- The issue may be fixed with the latest version (9.2.2). Please update your app.
- Android: Some users can continue to see a calendar even after they have been deleted by the admin (11.5.2022)
- Android: Advertisement will be displayed after purchasing TimeTree Premium (6.5.2022)
- Android: Selected area's cursor is in white, difficult to see the start and end points. (27.4.2022)
- Android: Events will not display on the white widget. (27.4.2022)
- Android: Black circle which shows Today is on tomorrow. (27.4.2022)
- Android: Previous month and following month will not display in a lighter color. (15.4.2022)
- iOS: Some parts of the app are displayed in Japanese. (15.4.2022)
- Android: Combined similar events are not displaying correctly. (6.4.2022)
- iOS 8.10.1 : a bug of not opening the app (29.3.2022)
- The latest version (8.10.2) should no longer crash on launch under iOS14.
- Android: All events from linked public calendars were displayed in the daily screen. (24.2.2022)
- Android: After checking new updates, the red badges won't clear. (3.2.2022)
- Android: Titles of events copied from OS calendars show only from the 51st character. (3.2.2022)
- Android: Calendars cannot be selected from the monthly widget's settings. (27.1.2022)
- iOS: Adding "All Calendars" background image from album takes time to update. (19.1.2022)
- iOS: Not be able to copy or move with drag and drop operation. (13.1.2022)
- Android: Editing a long memo turns it blank (17.12 2021)
- iOS&Android: The app crashes. (19.12.2021)
- Android 8.5.5: Only one event is displayed in the grouped event list (9.12.2021)
- Trouble accessing the app (25.11.2021)
- Android 8.5.1: Push notifications don't work (25.11.2021)
- Android 8.5.1: Cannot return to the event creation screens after selecting the title from the "Event Auto Complete" suggested list
- Android: version 8.5.0 Cannot post images (15.11.2021)
- iOS: App crashes when copying events to another calendar in the daily view. (5.11.2021)
- iOS: Another appointment is copied when drag and drop operation is performed (25.10.2021)
- Android: When editing user details, an error message appears. (2021/11/5)
- All devices (Android, iOS, web): "Likes" in past events created before May 1, 2016, are displayed as a new activity in "Recent Updates". Please re-login to fix if you receive updates from old events. (Oct.12, 2021)
- Android: App crashes when updating Android from 6.7.0 or less to the latest version (5.10.2021)
- Android: When registering an all-day schedule that spans over multiple dates, the end date goes back one day. Please update to ver 8.3.1. (28.9.2021)
- iOS: The display collapses with iOS OS15. Please update to version 8.3.0 or later. Repair in progress. (28.9.2021)
- Android 11: Drag and drop copy/move does not function correctly (11.3.2021)
- iOS: The app crashes. (15.1.2021)
- iOS: The time of an event is shown differently than what is set. (15.1.2021)
- iOS: The calendar is duplicated at the time of creation and cannot be deleted. (17.6.2021)
- iOS: drag-and-drop does not function (1.4.2021)
- iOS: The calendar is duplicated at the time of creation. Please install the update and re-login to remove the extra calendar. Please check you have registered your account before logging out. (27.5.2021)
- Google Home connection cannot be established. (14/5/2021)
- Android: App memory capacity increases (2021/5/14) Fixed in ver. 7.6.5. Please reinstall the app.